This job is no longer available
This job expired on 09/08/2026. It no longer accepts applications.
Customer Service Associate – Part‑Time (24 hrs)
Greystar · Cardiff
Job description
About the role
We are looking for a part‑time Customer Service Associate to join our team in Cardiff. You will help manage day‑to‑day operations of a residential property, ensuring residents enjoy a high‑quality living experience.
Key responsibilities
- Work collaboratively with team members to deliver exceptional resident living.
- Create a positive and memorable experience for residents.
- Provide front‑of‑house customer service, anticipating and exceeding resident expectations.
- Handle resident queries and complaints, following Greystar’s complaints procedure.
- Support property events and community activities.
Required profile
- Team‑oriented attitude and respect for colleagues.
- Strong communication and interpersonal skills.
- Ability to respond positively to resident inquiries and resolve issues.
- Commitment to maintaining high standards of resident satisfaction.
Required skills
What we offer
- Part‑time schedule (24 hours per week) in a dynamic property‑management environment.
- Opportunity to develop customer‑service expertise within a leading global real‑estate company.
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Greystar
Cardiff