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This job expired on 25/09/2026. It no longer accepts applications.

Customer Service Sales Associate (Italian Speaking)

Nigel Wright Group · Darlington

🇬🇧 English
CRM

Job description

About the role

Join a manufacturing client in Darlington as a Customer Service Sales Associate. You will be the front‑line contact for English‑ and Italian‑speaking customers, helping them discover the right products and services while driving revenue.

Key responsibilities

  • Provide outstanding customer service and convert inbound enquiries into sales.
  • Deliver personal product demonstrations via Teams and support live events.
  • Collaborate with marketing and other departments to enhance the customer experience.
  • Monitor and analyse performance data to identify improvement opportunities.
  • Maintain accurate records in CRM systems and produce regular customer summaries.

Required profile

  • Proven experience in customer service and sales roles.
  • Strong communication, negotiation and relationship‑building abilities.
  • Ability to manage priorities and work collaboratively across teams.
  • Highly motivated, adaptable and customer‑first mindset.
  • Fluent in English and Italian.

Required skills

  • CRM systems proficiency

Questions fréquentes

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Published 2 months ago

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Nigel Wright Group

Darlington