Customer Service Specialist (12‑month Fixed‑Term)
Huntress · Chatham
Job description
About the role
We are looking for a Customer Service Specialist to join our friendly, supportive team on a 12‑month fixed‑term contract. The role is based in Chatham and offers a hybrid working model, allowing you to work from home three days a week.
Key responsibilities
- Resolve routine enquiries and escalate complex issues as needed.
- Respond to customer email queries promptly.
- Maintain accurate customer records and documentation.
- Support daily administrative tasks and team workflows.
- Liaise with internal departments to ensure smooth service delivery.
Required profile
- Strong communication and customer service abilities.
- Good administrative skills with attention to detail.
- Confidence using multiple systems in a process‑driven environment.
- Proactive, able to multitask and prioritise effectively.
- Organised and customer‑focused.
Required skills
What we offer
- Hybrid working – three days per week remote.
- Fixed‑term contract for 12 months.
- Salary of £24,800 per year.
- Standard office hours: Monday‑Friday, 9 am‑5 pm.
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Published 1 month ago
Expires 2 days from now
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Huntress
Chatham
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