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This job expired on 26/09/2026. It no longer accepts applications.

Customer Service Specialist (12‑month Fixed‑Term)

Huntress · Chatham

Hybrid 🇬🇧 English

Job description

About the role

We are looking for a Customer Service Specialist to join our friendly, supportive team on a 12‑month fixed‑term contract. The role is based in Chatham and offers a hybrid working model, allowing you to work from home three days a week.

Key responsibilities

  • Resolve routine enquiries and escalate complex issues as needed.
  • Respond to customer email queries promptly.
  • Maintain accurate customer records and documentation.
  • Support daily administrative tasks and team workflows.
  • Liaise with internal departments to ensure smooth service delivery.

Required profile

  • Strong communication and customer service abilities.
  • Good administrative skills with attention to detail.
  • Confidence using multiple systems in a process‑driven environment.
  • Proactive, able to multitask and prioritise effectively.
  • Organised and customer‑focused.

Required skills

    What we offer

    • Hybrid working – three days per week remote.
    • Fixed‑term contract for 12 months.
    • Salary of £24,800 per year.
    • Standard office hours: Monday‑Friday, 9 am‑5 pm.

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    Published 2 months ago

    17 views · 0 interested

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    Huntress

    Chatham