Customer Support Administrator

About the role

We are seeking a Customer Support Administrator to join our busy team at Stockley Park, working Monday to Friday in an office‑based environment. The role focuses on delivering high‑quality support to customers while handling a range of administrative tasks that keep the operation running smoothly.

Key responsibilities

• Process customer orders accurately and efficiently.
• Answer inbound calls and respond to email enquiries.
• Amend existing orders and update customer records.
• Manage stock rotation to ensure optimal inventory levels.
• Generate and distribute regular reports for the team.
• Provide general administrative assistance to support the wider department.

Required profile

• Strong verbal and written communication skills.
• Ability to build professional relationships with customers.
• Quick learner who can adapt to new tasks and systems.
• Experience in customer‑facing roles, such as hospitality, retail or similar environments.

Required skills

What we offer

• Competitive salary of £25,000 per year.
• Full‑time, Monday‑to‑Friday schedule.
• Opportunity to develop customer service and administrative expertise within a supportive team.