Director, Global Business Development - Operations

About the role

Publicis Media is looking for an experienced Operations Director to join its Global Business Development team. The role ensures the function operates with consistency, rigour and strong operational discipline across global, regional and market teams, acting as an operational partner to the wider Global BD community. It is a visible, hands-on position within the Global Business Development Centre of Excellence, supporting RFIs, opportunity mapping, due diligence, governance and knowledge sharing.

Key responsibilities

• Embed governance, processes and ways of working across global, regional and market teams, translating the Centre of Excellence standards into consistent practice.
• Give teams practical guidance on processes, governance, compliance and confidentiality requirements.
• Coordinate business development activity, including RFI coordination, validation and quality assurance.
• Carry out opportunity mapping and pursuit due diligence, and support financial due diligence for new business.
• Maintain accurate operational records and reusable knowledge, working with Knowledge Management owners.
• Support the adoption of technology, automation and AI to improve workflows.
• Act as a central operational partner, connecting teams with expertise and resources, and using the Global BD Buddy network to share best practice.

Required profile

• Strong experience in business development operations, new business operations or a related operational role, with an understanding of governance, business processes and compliance.
• Experience supporting RFIs and business development activity, and working across a complex, international or multi-stakeholder organisation.
• Experience coordinating activity across global, regional or market teams and building relationships across a network.
• Exposure to opportunity qualification, mapping or due diligence is valuable.

Required skills

• Operational judgement and attention to detail, especially with commercially sensitive information.
• Stakeholder and network management, and the ability to handle multiple priorities accurately.
• Clear, practical communication and a continuous-improvement mindset.
• A practical understanding of how technology, automation and AI can improve processes.

What we offer

• Pension, life assurance and private medical cover.
• Reflection Days and Shared Parental Leave.
• Work primarily from the office or clients' offices four days per week.