Account Development Manager

About the role

ICON is a global healthcare intelligence and clinical research organisation. As an Account Development Manager (ADM) in Reading, you will identify and develop new business opportunities, build relationships with industry leaders and grow the commercial skills needed for a long-term career in the CRO industry. You will work closely with Business Development Directors and senior leadership, and the role suits someone moving from clinical research into a commercial role or a business development professional entering the healthcare industry.

Key responsibilities

• Partner with Account Executives and Business Development leaders to develop strategic account penetration plans
• Generate new opportunities through proactive outreach to prospective and existing clients
• Secure high-value meetings with key decision-makers in pharmaceutical, biotechnology and medical device organisations
• Build and nurture client relationships through consistent engagement and follow-up
• Identify and qualify new business opportunities aligned with ICON's capabilities
• Maintain customer intelligence in Salesforce CRM and research target organisations and stakeholders
• Support account-specific growth strategies and generate interest for webinars, conferences and industry events
• Prepare for client engagements and commercial discussions with cross-functional teams
• Monitor and report on meetings, opportunities, RFPs and account penetration
• Represent ICON professionally and articulate its value proposition in the clinical research marketplace
• Own quarterly objectives and drive measurable commercial outcomes

Required profile

• Preferred: 1-2 years of CRO experience
• Bachelor's degree or equivalent combination of education and experience
• Experience in business development, inside sales, account development, lead generation or a client-facing commercial role
• Experience in clinical research, healthcare, life sciences, biotechnology or pharmaceuticals is highly desirable
• Strong communication, presentation and relationship-building skills, with excellent organisational skills and attention to detail
• Proactive mindset and additional languages are highly valued

Required skills

• CRM systems such as Salesforce or similar platforms
• Lead generation and account development

What we offer

• Competitive base salary and performance-related incentives
• Health and wellbeing programmes including medical, dental and vision coverage where applicable
• Retirement and pension plans, life assurance and disability coverage
• Employee assistance programmes and learning and development opportunities