Director of Sales Performance and Learning

About the role

As Director of Learning & Performance you will lead the design and evolution of a global sales and customer success learning curriculum that supports commercial growth. The role embeds learning into daily workflows, strengthens capability through structured journeys, and ensures measurable performance outcomes. You will manage a specialist team and partner with senior stakeholders to align learning priorities with business strategy.

Key responsibilities

• Lead the Learning & Performance team to deliver a cohesive, high‑impact commercial learning curriculum.
• Partner with Sales and Customer Success senior leaders to define strategy, priorities, and alignment with commercial objectives.
• Embed the Elsevier Approach to Challenger methodology to accelerate skill development and strengthen core sales competencies.
• Design structured learning journeys for new hires, experienced teams, and advanced sellers, including assessment and certification frameworks.
• Ensure learning drives sustained behaviour change by embedding desired behaviours into coaching and business‑as‑usual practices.
• Use data and insight to link learning initiatives to commercial outcomes and provide clear impact reporting to senior stakeholders.
• Own governance, prioritisation, and review cycles to keep learning aligned with product, go‑to‑market, and market changes.
• Build strong cross‑functional partnerships across Product, Marketing, Sales Operations, HR, and external providers.

Required profile

• Experience leading commercial, sales, or revenue enablement learning in a complex, global organisation.
• Strong curriculum design capability that integrates product knowledge, sales methodology, and performance coaching.
• Experience designing and managing assessment and certification programmes.
• Ability to influence and partner effectively with senior stakeholders across a matrix organisation.

Required skills