Education Counsellor – UK & Ireland

About the role

The Education Counsellor will guide international students to the institution that best matches their learning and career goals, offering advice on study opportunities, local education systems, culture and geography.

Key responsibilities

• Drive pipeline, customer satisfaction and advocacy targets across the student journey, including promoting essential products, managing leads and successful applications, and generating referrals.
• Provide outstanding customer service to students, families and education providers, delivering clear information on admissions, processes and qualification options, and maintaining regular engagement.

Required profile

• Experience in a sales or customer‑service environment with a proven record of meeting individual and team targets.
• Good understanding of the education sector, placement of students into VET and universities, and related immigration requirements.
• Relevant tertiary qualifications or prior experience as an Education Counsellor or similar role.
• Excellent stakeholder management and communication skills, with fluency in spoken and written English.