Electrical Supervisor - Retail Activations

About the role

Echo House is part of the Echo Group, a creative and service-led organisation in luxury retail display, digital content creation and experiential site delivery. The Electrical Supervisor leads and delivers all electrical aspects of retail activations, experiential installations, pop-up environments, window displays, exhibitions and bespoke retail fixtures. The role combines hands-on electrical installation with team leadership, managing a small team of electricians and technicians while working with Project Managers, Technical Designers, Fabricators and Site Installation Teams. Working ad hoc outside normal hours is expected, and paid overtime or time in lieu is not provided.

Key responsibilities

• Manage, mentor and develop a small team of electrical technicians and installers, allocate workload and resources, and ensure safe working practices
• Conduct toolbox talks and safety briefings, monitor productivity, quality and deadlines, and support recruitment, training and performance development
• Build, wire, test and commission retail activation installations and display systems, and install and maintain 240V mains systems
• Assemble and test low-voltage systems such as LED lighting, RGB LED, DMX controls, power supplies, transformers, interactive display electronics, motion sensors and retail activation technologies
• Perform fault finding and diagnostics, including PAT testing, and produce safe cable routing solutions
• Support workshop manufacture and site installations across the UK and internationally when required
• Ensure compliance with BS 7671, Electricity at Work Regulations, Health & Safety at Work Act and company procedures, carry out testing and inspections, maintain certification records, prepare RAMS and sign off installations
• Work with Technical Design teams on drawings and schematics, advise on power requirements and specifications, recommend materials and components, and support prototypes
• Assist with planning electrical requirements, order and manage consumables, track progress against deadlines, attend critical milestones and troubleshoot on site

Required profile

• Qualified electrician (NVQ Level 3 or equivalent)
• Previous experience leading a small electrical team
• Proven experience in retail fit-out, shopfitting, exhibition builds, live events or experiential activations
• Full UK driving licence
• Strong leadership, organisational and problem-solving skills, calm under pressure and flexible in a fast-paced environment

Required skills

• NVQ Level 3 or equivalent qualification
• 18th Edition wiring regulations and 240V mains installations
• Low-voltage systems, fault finding and electrical testing
• Interpretation of technical drawings and schematics
• Desirable: Inspection & Testing (2391 or equivalent), IPAF, PASMA, ECS Gold Card, DMX lighting and interactive technology experience