Endpoint Administrator

About the role

Grimshaw is looking for a self‑driven Endpoint Administrator to join its Information & Technology team. You will support the firm’s modern workplace across London, Paris and Dubai, ensuring laptops, virtual desktops and mobile devices are secure, up‑to‑date and aligned with business needs.

Key responsibilities

• Manage and maintain laptops, virtual desktop infrastructure (VDI), mobile devices and cloud printing.
• Deploy software, OS upgrades and configuration profiles using tools such as PDQ or Intune.
• Own the VDI gold images and collaborate with Business Systems and Design Technology teams.
• Enforce endpoint security policies to maintain Cyber Essentials Plus certification.
• Automate repetitive tasks through scripting.
• Manage multi‑factor authentication and identity services for all end users.
• Act as an escalation point for 1st‑line support analysts.
• Maintain accurate asset records and assist with server‑hardware upgrades when required.

Required profile

• 2–4 years of endpoint administration experience in a medium‑sized organisation.
• Strong Windows 11 knowledge and solid grounding in Active Directory, Group Policy, DNS and DHCP.
• Hands‑on experience with software deployment tools (PDQ, Intune or equivalent MDM).
• Advanced Microsoft 365 administration, including Intune in a hybrid environment.
• Comfortable with TCP/IP, networking fundamentals and endpoint security solutions.
• Clear communicator able to translate technical issues for non‑technical colleagues.

Required skills

• Windows 11
• Active Directory
• Group Policy
• DNS
• DHCP
• PDQ Deploy
• Microsoft Intune
• Microsoft 365 administration
• AV/EPDR (WatchGuard preferred)
• TCP/IP networking
• Scripting (e.g., PowerShell)
• Multi‑factor authentication management
• OKTA or similar identity platforms (desirable)
• VDI, cloud or hybrid cloud environments (desirable)
• ITIL awareness (desirable)