Family Liaison and Administration Officer

About the role

St Nicholas Early Education Cardiff is looking for a Family Liaison and Administration Officer to provide a high level of professional administration and customer service support to the centre. The role is permanent and part-time, at 20 hours per week spread over 3 to 5 days, with flexible days and shift times that can be negotiated.

Key responsibilities

• Perform general administration and customer service tasks for the centre.
• Coordinate enrolment and orientation for new families joining the centre.
• Communicate effectively with families and deliver a high standard of customer service.
• Carry out a range of administration tasks for the Centre Director and their team.

Required profile

• At least 3 years of administration experience.
• Demonstrated ability to perform a wide range of administrative tasks accurately and proficiently.
• Excellent communication skills with families.
• Ability to organise, prioritise and manage several tasks at once to meet deadlines.
• Tactful and discreet, maintaining confidentiality.
• Current Working With Children Check (WWCC).
• Certificate III in Administration desirable; prior experience in the early education sector desirable.

Required skills

• Intermediate ability to use Microsoft Word and Excel.
• Experience with Child Care Management System software desirable.

What we offer

• $30.74 per hour plus worker retention allowance and superannuation.
• Up to 10% off at retailers through the mnBenefits program.
• Paid industry-leading training and career progression.
• Employer-funded parental leave, salary packaging and corporate benefits including a Fitness Passport, EAP and flu injections.
• 50% off childcare fees for full and part-time employees.
• $1,000 staff referral bonus ($1,500 for eligible positions).

Applications are only accepted through the employer's careers page, mnpeople, Indeed, Seek or LinkedIn.