Field Support Engineer – Specialist Commercial Equipment

About the role

We are looking for a Field Support Engineer to join a market‑leading manufacturer of specialist commercial equipment. You will be based in Manchester and will travel across the North of the UK, delivering installation, maintenance and repair services for electro‑mechanical equipment.

Key responsibilities

• Diagnose and repair electrical, electronic and hydraulic faults.
• Carry out planned maintenance and reactive breakdown support.
• Provide equipment training and technical guidance to customers.
• Produce detailed service reports and maintain technical documentation.
• Support product testing and continuous‑improvement initiatives.
• Identify customer requirements and opportunities for service improvements.
• Manage daily routes and workloads efficiently while complying with Health & Safety regulations.

Required profile

• Engineering qualification.
• Experience servicing and repairing electro‑mechanical equipment.
• Knowledge of electronics, hydraulic systems and pressure boiler systems.
• Strong fault‑finding and problem‑solving abilities.
• Excellent communication and customer service skills.
• Full UK driving licence and willingness to travel extensively, including overnight stays.

Required skills

• Electro‑mechanical equipment servicing.
• Electronics.
• Hydraulic systems.
• Pressure boiler systems.
• Fault diagnosis.

What we offer

• Salary from £35,000 per annum.
• Performance‑related bonus scheme.
• Company vehicle with fuel card.