File Handler – Military NIHL Claims

About the role

As part of our on‑going growth strategy, we are looking for a File Handler to join our Industrial Disease team and service an ever‑growing roster of clients across Industrial Disease. You will take ownership of your own caseload of NIHL claims, making a real impact on client outcomes while working in a dynamic, supportive and sociable environment with excellent career development opportunities.

Key responsibilities

• Manage your caseload efficiently, reviewing documents and evidence, handling disclosure, preparing reports and progressing claims.
• Become proficient in assessing causation on military NIHL cases.
• Assess quantum, including PSLA, Smith and Manchester and Special Damages.
• Maintain strong relationships with clients, stakeholders and colleagues, providing clear instructions and effective communication.
• Ensure all work aligns with SRA Standards & Regulations and Davies Firmwide Values.

Required profile

• Experience in handling NIHL disease claims.
• Effective negotiator with excellent interpersonal, listening and communication skills.
• Highly self‑motivated, able to prioritise, organise and work under pressure while maintaining attention to detail.
• Must be a sole British National or dual national with a British component and hold British citizenship due to national security requirements.

What we offer

• Davies Incentive Plan.
• 25 days holiday per year (increase with service level, plus option to buy/sell 3 days).
• Family Cover Private Medical Insurance (Bupa) and Simply Health Care Cash Plan.
• WeCare – 24/7 online GP, mental health support and virtual wellbeing services.
• Death in Service and Critical Illness Cover.
• PHI/Income Protection (private health insurance).
• Pension contribution: 5% employee / 3% employer.
• Employee Resource Groups, Volunteering Programme, Cycle to Work Scheme, Tech Scheme, Season Ticket Loan, Gym Flex.
• Access to online discount sites, Discounted Gourmet Society Membership, discounted tickets for Merlin Attractions nationwide and local retail discounts.