Food & Beverage Assistant Manager – Luxury Castle Hotel

About the role

We are looking for a motivated Food & Beverage Assistant Manager to join our award‑winning team at Thornbury Castle, a restored Tudor castle hotel. You will help deliver 5‑star dining experiences across breakfast, afternoon tea, dinner and private functions.

Key responsibilities

• Support the F&B Operations Manager in daily operations, covering breakfast, afternoon tea, dinner and events for up to 80 guests.
• Take full responsibility for the department in the manager’s absence.
• Maintain service standards to Relais & Châteaux and Rosette requirements.
• Handle menu and drinks queries, guest allergies, and resolve complaints professionally.
• Ensure health, safety and food safety procedures are consistently applied.
• Assist with rota planning, recruitment and staff supervision.
• Train and develop team members on hotel standards and procedures.
• Oversee financial and HR processes within the department.

Required profile

• Experience in a Relais & Châteaux or Rosette‑rated restaurant.
• Strong personal presentation and communication skills.
• Calm, mature approach with a passion for hospitality.
• Ambition to progress to senior management levels.

Required skills

• Knowledge of traditional cocktails, wine and spirits (qualification preferred).
• Understanding of food safety and health‑safety procedures.

What we offer

• Salary £29,000‑£33,000 per year plus service charge and tips (approx. £2‑£3k annually).
• 28 days holiday including bank holidays and a paid birthday day off.
• Complimentary stay after successful probation.
• Access to internal and external training programmes.
• Staff and family rates on hotel accommodation.