Food Manager - Hoddesdon Store

About the role

Sainsbury's is recruiting a Food Manager for its Hoddesdon store (EN11 8HF). The role leads the food hall, sets standards and runs the store at times, with a salary of 32,700 depending on experience, store size, complexity and location. It is a full-time, permanent position.

Key responsibilities

• Role model and coach high standards and efficiency across the whole food hall.
• Manage compliance with processes while maintaining excellent shopkeeping and customer service.
• Make sure customers get the food they want so the store is the first choice for food.
• Manage people: performance and capability, disciplinary procedures, and accurate scheduling and pay.
• Assume overall responsibility for running the store and give colleagues direction and support.

Required profile

• Previous line management experience in a fast-paced, operational environment.
• Customer service excellence and ability to coach a team to the same standard.
• Ability to deliver KPIs such as sales, stock availability, customer satisfaction and colleague engagement.
• Comfortable handling performance issues, absences and formal employee relations cases.
• Experience leading operations independently when senior management is absent.

What we offer

• Discount card: 10% off at Sainsbury's, Argos, Tu and Habitat after four weeks, rising to 15% on Fridays and Saturdays.
• Annual bonus scheme based on performance.
• Free food and hot drinks in all stores.
• Pension matched at 4-7.5%, share scheme and wellbeing support.
• Enhanced discretionary leave, maternity and paternity leave, and Cycle to Work scheme.