Forward Deployed Engineer - Public Sector

About the role

Salesforce is hiring a Forward Deployed Engineer in London to build and deploy agentic solutions for its public-sector customers. You will embed in a builder pod, a cross-functional team that designs, builds and deploys solutions for Fortune 500 customers, working alongside Senior Technical Builders and a Strategic Builder. The work is product engineering in customer environments, not configuration.

Key responsibilities

• Develop AI agents and experiences that take real actions for real companies, using the Agentforce platform and current LLM techniques
• Design agent intelligence: prompts, reasoning, tool calls and integration with customer systems
• Own technical components end-to-end, from architecture choice to deployed, validated, observable in production
• Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks and customer data platforms, modelling data and validating output
• Contribute to proofs-of-concept and MVPs that move from sketch to deployable quickly
• Share platform gaps, edge cases and field insights with the pod and the Agentforce product team
• Partner with the Strategic Builder to turn customer business challenges into shippable agentic solutions

Required profile

• 3+ years of software engineering or technical delivery experience, with at least one production system you can walk through
• Fluent in at least one of Python, JavaScript/TypeScript, Java or Apex, and willing to expand the list
• Hands-on with LLMs and prompt engineering, able to explain why a prompt fails and what to change
• Deep understanding of data modeling, APIs and integration patterns
• Able to stand up against sales teams and customer architects, and to ship quality code with engineering rigor
• Willing to travel about 25% of the time, working directly with customers

Required skills

• Python, JavaScript/TypeScript, Java or Apex
• LLMs and prompt engineering
• Data modeling, APIs and integration patterns
• Nice to have: Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
• Nice to have: agent frameworks such as LangChain and LlamaIndex, and cloud data platforms such as Snowflake, Databricks and BigQuery
• Nice to have: prior customer-facing technical delivery (consulting, FDE, professional services)