French-Speaking Key Account Manager

About the role

This Key Account Manager role focuses on growing and retaining a portfolio of enterprise customers through strategic relationship management, renewals, and identifying upsell and cross‑sell opportunities. You will work closely with senior stakeholders, own account growth plans, and drive revenue expansion within an established client base.

Key responsibilities

• Manage and grow a portfolio of enterprise accounts, driving customer retention and revenue expansion.
• Identify and close upsell and cross‑sell opportunities through strategic account planning and consultative selling.
• Build strong relationships with senior stakeholders, acting as a trusted advisor to customers.
• Lead renewals, commercial negotiations, and account growth discussions to achieve revenue targets.
• Maintain accurate pipeline management, forecasting, and CRM records while collaborating with internal teams to maximise customer value.

Required profile

• Proven experience in Account Management, Customer Growth, SaaS, Technology, or Digital Media sales with a strong track record of exceeding revenue and retention targets.
• Skilled in upselling, cross‑selling, and strategic account planning, able to uncover growth opportunities within existing enterprise customers.
• Confident engaging and influencing senior stakeholders using a consultative approach to build long‑term relationships.
• Commercially driven, proactive, highly organised, with strong negotiation, communication, and presentation skills.
• Experienced using CRM platforms (ideally Salesforce) to manage pipelines, forecast accurately, and drive account growth.

Required skills

• Salesforce

What we offer

• Competitive salary with uncapped commission, providing strong earning potential for high performers.
• Hybrid working and generous holiday benefits, supporting work‑life balance.
• Opportunity to work with global enterprise brands in a dynamic technology and creative solutions environment.
• Structured onboarding, ongoing training, and clear career progression opportunities within an international organisation.
• Access to employee recognition programmes and a collaborative, innovative company culture.