Front of House Supervisor – Catering (6‑month contract)

About the role

HCL is seeking an experienced Front of House Supervisor to lead daily operations at our Farnham House site in Stevenage. This six‑month fixed‑term position is ideal for a hospitality professional who thrives in a fast‑paced catering environment and is committed to safeguarding children and young people.

Key responsibilities

• Oversee front‑of‑house activities for breakfast and lunch services.
• Lead, motivate and support the front‑of‑house team, ensuring excellent customer service.
• Handle customer enquiries and resolve issues promptly.
• Manage stock ordering, control, and conduct monthly stock checks.
• Operate and maintain the coffee bar, performing barista duties as required.
• Ensure compliance with food safety, health & safety, and company policies.
• Complete operational paperwork and due‑diligence records.
• Assist the Chef Manager in meeting operational and financial targets.

Required profile

• Previous supervisory experience in hospitality, catering or retail.
• Strong communication and customer‑service skills.
• Experience with cash handling and stock control.
• Proactive, hands‑on attitude with the ability to lead by example.

Required skills

• Barista experience (desirable).

What we offer

• £13.22 per hour (£27,573 per annum) – 40 hours/week.
• Flexible shift patterns, including weekends and bank holidays.
• Uniform provided and employee discounts via VIVUP.
• Enhanced DBS disclosure paid by HCL.
• Career progression opportunities and wellbeing support.