Full-Time Sales Associate

About the role

Christian Dior Couture is seeking a passionate Full‑Time Sales Associate to join its boutique at Bicester Village. You will represent the iconic Dior brand, delivering an exceptional luxury experience to every client.

Key responsibilities

• Greet, serve and advise customers, maintaining the highest standard of service.
• Build personal relationships with clients through a 1‑to‑2‑1 personal shopper approach.
• Demonstrate thorough product knowledge across all categories and stay informed on campaigns, launches and promotions.
• Drive add‑on sales and achieve individual and department targets.
• Handle customer complaints effectively, escalating to the line manager when needed.
• Monitor daily and weekly sales targets and boutique performance.
• Follow stock management procedures and maintain impeccable housekeeping and visual displays.
• Operate selling systems, cash, credit and exchange processes securely.
• Participate in team meetings and contribute positively to the boutique’s success.

Required profile

• Previous experience in luxury fashion retail.
• Excellent communication and relationship‑building abilities.
• Existing client book or proven ability to develop long‑term client relationships.
• Strong passion for Christian Dior collections and fashion trends.
• Fluency in a second language is preferred.

Required skills