Global Account Manager – Virtual (EMEA)

About the role

Kelly is seeking a senior Global Account Manager to lead a strategic portfolio of EMEA‑based clients on a virtual basis. You will own the full P&L, drive revenue growth, and ensure service excellence across a dynamic global staffing environment.

Key responsibilities

• Act as the primary strategic advisor for key client stakeholders and executive decision makers.
• Maintain regular face‑to‑face engagement to ensure high satisfaction and anticipate future needs.
• Own the end‑to‑end pipeline lifecycle – from opportunity identification to proposal, negotiation and close.
• Negotiate contract renewals, protect margins and secure long‑term partnerships.
• Build, lead and inspire a high‑performing delivery team focused on client outcomes.
• Develop and maintain strategic account plans that align with client business objectives.
• Manage Statements of Work, change requests and ensure execution aligns with agreed scope.

Required profile

• Proven senior client leadership experience in a global staffing or professional services environment.
• Demonstrated ability to manage a full P&L and drive profitable growth.
• Strong relationship‑building skills with senior executives and decision makers.
• Track record of developing and executing strategic account plans.

Required skills

What we offer

• Opportunity to work remotely while serving a diverse EMEA client base.
• Access to Kelly’s global network and resources for professional development.
• Competitive compensation aligned with performance.