Group Credit Controller

About the role

We are seeking a proactive Group Credit Controller to manage a portfolio of roughly 1,000 accounts for a client based in Camberley. You will be responsible for ensuring timely collection of debtor balances and maintaining accurate ledger records.

Key responsibilities

• Resolve outstanding account queries directly with customers.
• Chase overdue debts via phone, email and letters, issuing LBA’s where required.
• Reconcile accounts based on customer requests and handle post‑incoming and outgoing mail.
• Upload invoices to customer portals and produce ad‑hoc consolidated invoices.
• Provide credit checks for new and existing customers for manager approval.
• Release orders on hold in Oracle and ServiceNow, monitor daily and resolve unallocated payments.
• Process refunds and prepare legal paperwork when needed.
• Update outdated Direct Debit mandates in Oracle and cover colleagues during absences.

Required profile

• High attention to detail and strong numerical aptitude.
• Organised, reliable time‑keeper with the ability to multitask.
• Team‑player who can think on their feet and solve problems.
• Willingness to learn and take on varied account‑reconciliation tasks.
• Minimum GCSE in Mathematics (grade 4‑6, equivalent to B‑C).

Required skills

• Oracle
• ServiceNow

What we offer

• Competitive salary around £31,000 per annum.
• Full‑time permanent position within a supportive team.