Head of IT – London (Hybrid)

About the role

Our client is seeking an accomplished Head of IT to lead enterprise‑wide technology services for a dynamic international organisation. Reporting to the Group IT Director, you will provide strategic and operational leadership across applications, infrastructure and service management, ensuring secure, resilient and business‑aligned technology.

Key responsibilities

• Develop and deliver an operational IT strategy aligned with business objectives.
• Ensure reliable, secure and scalable IT services across the organisation.
• Lead major incident, problem and service‑management activities.
• Oversee enterprise applications, infrastructure, cloud platforms and end‑user technologies.
• Drive continual service improvement through measurable KPIs and SLAs.
• Manage IT operational budgets, supplier relationships and commercial contracts.
• Lead technology due diligence and integration for mergers and acquisitions.
• Support digital transformation programmes, including automation, AI adoption and modern workplace initiatives.
• Ensure compliance with governance, regulatory and security standards such as ISO 27001, ISO 42001, Cyber Essentials Plus and GDPR.

Required profile

• Significant experience leading IT Operations, Infrastructure, Applications and Service Management.
• Strong experience managing outsourced service providers and vendor relationships.
• Proven track record delivering large‑scale digital transformation programmes.
• Experience supporting mergers, acquisitions and business integrations.
• Excellent knowledge of cloud technologies, enterprise applications and modern workplace platforms.
• Strong commercial awareness with experience managing multimillion‑pound IT budgets.
• Excellent stakeholder management and ability to influence at executive level.
• Solid understanding of IT governance, service management and operational best practice.

Required skills

• Cloud platforms (e.g., AWS, Azure)
• Enterprise applications
• Modern workplace platforms
• IT governance frameworks (ISO 27001, ISO 42001, Cyber Essentials Plus, GDPR)

What we offer

• Hybrid working in London.
• Competitive salary up to £100,000 per year.