Hospitality Operations Manager (Mon‑Fri)

About the role

Vacherin is seeking a Hospitality Operations Manager to lead the catering operation at its B&I site in Canary Wharf. You will be responsible for delivering high‑quality food and service while ensuring profitability and compliance with all regulations. The role offers a balanced Monday‑Friday schedule, allowing you to enjoy both professional growth and personal time.

Key responsibilities

• Organise and control all aspects of the hospitality catering operation in line with strategic growth plans.
• Manage budgets, forecast performance, and ensure compliance with client, company and statutory regulations.
• Maintain health, safety, hygiene and fire standards at all times.
• Lead, train and motivate a team to deliver exceptional customer service.
• Develop new business opportunities and adapt the offering to maximise revenue.
• Prepare financial and operational performance reports as required.
• Ensure staff adhere to dress code, health and wellbeing policies, and company procedures.
• Oversee food production to meet quality standards and current culinary trends.

Required profile

• Proven experience managing hospitality or catering operations, preferably in a corporate or office setting.
• Strong understanding of health & safety, hygiene and fire regulations.
• Ability to work within budgetary constraints and drive profitability.
• Excellent leadership and team‑development skills.
• Customer‑focused mindset with a proactive approach to service improvement.

Required skills

What we offer

• Competitive salary of £42,000 per annum.
• 40‑hour week, Monday‑Friday schedule.
• Personal development and training opportunities.
• Life assurance, pension scheme and holiday allowance.
• Access to a healthcare support app, including annual health checks and mental‑health resources.