Infrastructure Support Engineer – Remote (UK)
KnoWho · Peterborough
Job description
About the role
We are looking for an experienced Infrastructure Engineer to join a major transformation programme for a leading client. The role is primarily remote with occasional travel to Peterborough and offers the chance to work on a large‑scale enterprise environment, combining day‑to‑day operational support with project‑based infrastructure delivery.
Key responsibilities
- Deploy and configure servers, storage, services and supporting infrastructure.
- Monitor system performance, availability and security across enterprise environments.
- Manage patching, firmware updates and routine maintenance activities.
- Support backup operations, integrity checks and disaster‑recovery processes.
- Assist with troubleshooting, capacity planning and performance optimisation.
- Maintain datacentre systems and virtualised environments (VMware, vSAN, NSX‑T).
- Drive workload automation and operational improvement initiatives.
- Work within established Change Management and ITIL‑aligned processes.
Required profile
- Previous experience in an Infrastructure Engineer or Systems Engineer role.
- Strong troubleshooting and analytical abilities.
- Comfortable working across both operational support and project delivery.
- Ability to work independently, manage priorities and communicate effectively.
- Experience following structured IT operations and change‑control processes.
Required skills
- Windows Server, Active Directory, DNS, Group Policy, PowerShell, Certificate Services.
- SQL High Availability Clusters, Patch Management.
- Red Hat Enterprise Linux, Satellite Server administration.
- VMware vCenter/vSphere, vSAN, NSX‑T, VMware CLI, vRealize Operations, Log Insight.
- Dell EMC VxRail, RecoverPoint for VMs, Data Domain/PowerProtect, Isilon, Dell Switching (OS6/OS9/OS10), iDRAC, Secure Connect Gateway.
- WSUS, SolarWinds Patch Manager, McAfee, Secret Server, SFTP platforms, Proxy administration.
What we offer
- Competitive salary of £50k per annum.
- Primarily remote working with occasional travel.
- Opportunity to work on high‑impact infrastructure projects.
- Professional development in a structured ITIL environment.
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KnoWho
Peterborough
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