Insurance Apprenticeship 2027 - Personal Lines & Commercial

About the role

Howden, a global insurance group, is offering a Level 3 Personal Lines and Commercial Insurance apprenticeship for its 2027 intake, based in Eastleigh. You will join on a permanent role from day one and complete an 18-month development programme. The programme is split between four teams: Client Servicing, Claims, Insurance Sales or Renewals. You will work in the office 4-5 days per week and must live within commuting distance.

Key responsibilities

• Learn the foundations of insurance, customer service and sales through hands-on experience and structured training.
• Support colleagues in finding suitable insurance solutions for new and existing clients.
• Prepare professional client correspondence and build confidence speaking with clients and insurers by email and on the phone.
• Maintain accurate and up-to-date client records.
• Learn how insurance policy amendments and renewals are managed.

Required profile

• Final year or recent school, sixth form or college leaver; no insurance experience needed.
• Full and unrestricted right to work in the UK and living in the UK permanently for the last 3 years.
• Grade C/4 in GCSE English and Maths.
• Not already holding a qualification that significantly overlaps with this apprenticeship.
• Confident communicator, resilient, organised and comfortable with numbers.

What we offer

• Salary of £23,000 and a pension scheme.
• Fully funded professional qualifications and structured learning over 18 months.
• 22 days annual leave plus bank holidays.
• Discounted personal health policies, wellbeing support and employee benefits.

Applications are made online with no CV required, followed by a gamified assessment, a pre-recorded video interview and an in-person assessment centre. Only one application is accepted for the 2027 intake.