Integrated Service Supervisor – Hotel Services

About the role

The Integrated Service Supervisor – Hotel Services will oversee the delivery of cleaning, catering, patient clothing, and porter services at Gorbals Health Centre. This is a permanent part‑time position (21.72 hours per week) working a Monday‑Friday shift from 15:30 to 20:00.

Key responsibilities

• Supervise and assist with all aspects of integrated services, ensuring schedules are followed.
• Maintain safe systems of work and high standards of personal and general food hygiene.
• Report faults, manage equipment use, and ensure staff work safely.
• Provide performance counselling, document outcomes, and support staff development.
• Organise rotas, arrange cover for absences, and assist with personal development plans.
• Handle client complaints, conduct self‑assessments, and hold regular team briefs.
• Complete required paperwork within prescribed timescales and follow statutory procedures.
• Deliver induction and ongoing work‑based training, manage stock levels, and support payroll processes.

Required profile

• Knowledge of integrated service functions (cleaning, catering, porter, patient clothing).
• Training in health and safety, COSHH, lifting and handling, infection control, and food hygiene (certificates provided).
• Supervisory training and ability to lead a team safely.
• Driving licence is desirable.

Required skills

What we offer

• A supportive range of policies designed to enhance employee wellbeing.
• Induction and ongoing training to develop your supervisory capabilities.