International IDCS Build Technician

About the role

SHI International Corp., a global provider of IT solutions and services, is hiring a Data Center Build Technician in Dodworth. The technician assembles racks containing servers, networking devices, storage, cables and other data centre equipment, integrates the hardware to complete the customer's datacentre solution and follows runbooks and quality control checklists. The role reports to the UK IDCS Manager and to the SHI UK Nexus office location.

Key responsibilities

• Check equipment in using AX against the Bill of Materials and configure servers, completing documented bench testing
• Power on components, monitor lights and display diagnostics, and follow quality control processes for each build type and customer
• Install components (disks, NICs, memory) according to the rack elevation diagram, install cables and labels, and follow customer naming standards for power and network
• Run power and power redundancy tests, debug failures and open tickets with hardware vendors; assist the automation team with custom scripts for hardware verification
• Review builds regularly against customer and internal documentation, attend project status meetings and read technical manuals and manufacturer specifications
• Update management interfaces, install license keys, apply BIOS and firmware updates, capture MAC addresses and post data to internal systems
• Work with warehouse teams on crating status and delays, process staged inventory and order changes with Sales and warehouse staff, and support other departments as required

Required profile

• Ability to interpret technical documentation and turn logical specifications into a physical build, including VISIO diagrams
• Technical problem-solving and attention to detail
• Ability to work with several teams and manage multiple rack integration projects at once under tight deadlines
• Willingness to learn, multi-task and follow through on tasks
• Physical readiness: may need to stoop, bend, kneel, squat and lift items for long periods, and may work overtime

Required skills

• AX for equipment check-in/check-out and order processing
• Structured cable routing
• Preferred: knowledge of servers, storage and networking, and of configuration and warehouse processes

What we offer

• Diversity commitment as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities
• Health, wellness and financial benefits
• World-class facilities and technology