IT and Infrastructure Manager

About the role

The Department of Education at the University of Oxford seeks an IT and Infrastructure Manager to lead a diverse portfolio of technical services. You will ensure reliable, effective IT provision for staff and students in a busy academic environment.

Key responsibilities

• Provide technical support and user assistance across the department.
• Manage network and server infrastructure, ensuring performance and security.
• Oversee IT security, compliance, and data management initiatives.
• Deliver IT projects and drive continuous improvement of services.
• Coordinate building operations, facilities management, and emergency response.
• Maintain supplier relationships and manage contracts.
• Line‑manage a small support team and contribute to service planning.

Required profile

• Degree‑level education or equivalent.
• Proven experience delivering customer‑focused IT services.
• Experience leading or mentoring a small technical team.
• Strong oral and written communication skills.
• Ability to work with stakeholders at all levels.

Required skills

• Network management
• Server administration
• IT security
• Compliance management
• Data management
• Project delivery
• Infrastructure management
• Building operations
• Facilities management
• Supplier relationship management
• Emergency response coordination

What we offer

• Hybrid working with a minimum of three days on site.
• Opportunities to influence IT strategy in a leading university.
• Professional development and a supportive academic environment.