Key Accounts Administrator

About the role

This position supports the commercial team of a home‑textiles supplier, combining sales reporting, account assistance and online product management. The role is hybrid, based in Oldham, and is ideal for a data‑focused individual early in their commercial career.

Key responsibilities

• Analyse customer sales data using Excel (pivot tables, VLOOKUP/XLOOKUP) and produce weekly/monthly reports.
• Identify trends, gaps and product performance for internal teams and customer meetings.
• Support the Account Manager by preparing reports and highlighting patterns.
• Manage sales forecasts, forward orders, back‑orders and stock availability.
• Ensure accurate order processing, timely delivery and communication of any delays.
• Collaborate with the warehouse to fulfil orders correctly and handle credit queries.
• Upload new products to retailer websites, verify existing listings, and optimise pricing.
• Maintain customer and product data, including addresses, prices and barcodes.
• Assist with marketplace systems, preferably using Mirakl.
• Create sales support materials such as presentations, range plans and quote sheets.
• Conduct competitor and price analysis across the market.

Required profile

• Early‑career professional eager to learn commercial processes.
• Strong attention to detail and ability to work in a fast‑paced environment.
• Comfortable handling large data sets and producing clear reports.

Required skills

• Advanced Excel (pivot tables, VLOOKUP/XLOOKUP, formulas).
• Familiarity with Mirakl platform (advantageous).

What we offer

• Hybrid working arrangement.
• Opportunity to develop commercial and analytical expertise.
• Exposure to a dynamic home‑textiles business.