Legal Receptionist – Front Desk & Client Care

About the role

Our client, a highly regarded US law firm operating in London, is seeking a polished Legal Receptionist to be the first point of contact for clients and visitors. The role is full‑time, permanent and based in modern offices near Liverpool Street.

Key responsibilities

• Manage a busy front desk and coordinate 21 meeting rooms, ensuring smooth operation of all bookings and events.
• Handle switchboard calls promptly, efficiently and courteously.
• Book and administer future reservations, same‑day meeting requests and internal or client events using the EMS room‑booking system.
• Allocate security passes for new joiners and visitors.
• Assist with invoice preparation and submission via Chrome River.
• Coordinate catering and hospitality support for events.
• Prepare office space and security access for overseas visitors.

Required profile

• Minimum 2 years’ experience as a receptionist in a law‑firm environment.
• Genuine commitment to delivering exceptional client care.
• Flexible approach to shift patterns (8‑4, 9‑5, 10‑6, occasional 12‑8).

Required skills

• Proficiency with EMS computerised room‑booking system (preferred).
• Experience using Chrome River for invoice preparation.

What we offer

• Salary up to £43,000 per year.
• 33 days annual leave plus bank holidays.
• State‑of‑the‑art offices near Liverpool Street / Fenchurch Street.
• Exceptional employee benefits and a supportive team environment.