Legal Secretary – Family & Childcare Team (Birmingham)

About the role

We are seeking a Legal Secretary to join the Family & Childcare Team at a multi‑service law firm in Birmingham. This full‑time position offers professional development within an award‑winning practice that specialises in criminal defence, family law, housing, civil liberties and human rights.

Key responsibilities

• Type from digital dictation and perform copy‑typing.
• Carry out electronic filing as required.
• Handle incoming and outgoing telephone calls with clients, counsel, experts and other parties.
• Maintain appointment diaries for fee earners and senior team members.
• Welcome and assist clients and visitors to the office.
• Ensure compliance with office procedures set out in the Practice Manual.
• Process CCMS legal aid matters and applications.
• Action fee notes and manage experts’ invoices.
• Undertake any additional administrative tasks as needed.

Required profile

• Previous experience as a legal secretary or in a similar role, preferably within family & childcare law.
• Demonstrated interest in family law.
• Strong organisational abilities and capacity to work under pressure.
• Fast, accurate typing with excellent spelling.
• Clear written and verbal communication skills.

Required skills

• Digital dictation typing.
• Electronic filing.
• Telephone handling and diary management.
• Compliance with practice‑manual procedures.
• CCMS legal aid processing.

What we offer

• Ongoing training, mentorship and career development.
• Paperless office with modern IT infrastructure.
• 23 days annual leave plus bank holidays, increasing with service.
• Competitive salary (£25,000‑£28,000 per year).
• Pension scheme with employer contribution.
• Additional birthday leave and electric‑vehicle scheme.
• Optional Benenden health care, firm laptop and administrative support.
• Annual appraisals, salary reviews and bi‑annual social events.