Luxury Brand Ambassador (6‑month contract)

About the role

As a Luxury Brand Ambassador for Tiffany & Co. at Selfridges, you will be the first point of contact for every client, delivering the iconic Tiffany experience. This 6‑month fixed‑term position focuses on creating memorable, high‑touch interactions that reinforce the brand’s heritage and drive sales.

Key responsibilities

• Welcome and greet clients, managing foot traffic and appointment flow.
• Provide warm, courteous assistance and guide clients to the appropriate sales team member.
• Share Tiffany’s history, product details, and service offerings through storytelling.
• Communicate wait times, handle client inquiries, and escalate issues as needed.
• Support hospitality events, keep the sales floor organized, and assist with boxing, wrapping, and replenishment tasks.
• Maintain brand standards, safeguard property, and adhere to security and record‑retention guidelines.

Required profile

• Client‑focused mindset with exceptional verbal communication.
• Ability to work retail hours, including nights, weekends, and holidays.
• Organized, detail‑oriented, and flexible to adapt to daily business needs.
• Comfortable interacting with VIP clients and handling sensitive information.

Required skills

What we offer

• Opportunity to represent a world‑renowned luxury brand.
• Dynamic, high‑energy retail environment at a flagship Selfridges location.
• Professional development in luxury customer experience.