Market Street Team Leader

About the role

The Market Street Team Leader leads and supports the foodmakers at the Market Street counters of the Centenary Way, Little Clacton store, from the Deli and Oven Fresh to the Pie Shop, Bakery, Cake Shop and Fresh to Go. The role is permanent, 38 hours per week, and involves coaching the team, multi-skilling colleagues across departments and working with managers to deliver sales and keep standards high.

Key responsibilities

• Lead the team to deliver friendly, attentive service across all counters, listen to customer feedback and help resolve queries quickly
• Coordinate day-to-day counter communication, multi-skill colleagues across departments and coach them to build confidence and high performance
• Work with managers to deliver departmental sales plans, using product knowledge and active selling to build trade and hit targets
• Maintain high shopkeeping standards, follow production plans to minimise waste and markdowns, and ensure compliance with food safety and health regulations

Required profile

• Ideally strong operational knowledge of fresh food counters, with proven experience leading teams and coaching colleagues
• Able to create an encouraging department environment where achievements are recognised and ideas are shared
• Able to plan workload efficiently, handle daily priorities and analyse department data to spot opportunities with the Market Street Manager
• Practical approach to daily routines, with attention to stock rotation, date code checking, food safety and waste reduction

What we offer

• At least 28 days of holiday a year pro rata, increasing with length of service
• 15% discount for colleagues and up to 10% for a friend or family member
• Subsidised in-store meals and free parking
• Pension, life assurance and healthcare cash plan
• Access to Aviva Digital GP and wellbeing support, and family-friendly leave including 26 weeks maternity and adoption pay