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Membership Sales Manager – Sports Centre

Flow Recruitment · Cranleigh

28,400 GBP/year 🇬🇧 English

Job description

About the role

Join one of the UK’s largest leisure operators as a Membership Sales Manager at their state‑of‑the‑art sports centre in Cranleigh. You will lead a busy team of Membership Advisors, driving membership growth and delivering exceptional customer experiences.

Key responsibilities

  • Provide line‑management to Membership Advisors, setting KPIs and targets.
  • Monitor performance, hold regular team meetings and support staff in line with company values.
  • Develop strategies to convert facility users into members and increase overall membership numbers.
  • Ensure high standards of customer service and product knowledge across the team.
  • Maintain accurate administration, keep systems up‑to‑date and ensure compliance.

Required profile

  • Proven experience in membership management, sales management or a related consultancy role.
  • Excellent communication skills for liaising with internal and external stakeholders.
  • Demonstrated ability to motivate, develop and drive a sales‑focused team.
  • Strong customer‑service orientation and a results‑driven mindset.

Required skills

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    Published 2 months ago

    23 views · 0 interested

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    Flow Recruitment

    Cranleigh