Network Engineer - Cloud Operations

About the role

Siemens Healthineers is looking for a Network Engineer to support its Managed Services global business. The role supports the operations, maintenance and refinement of public and private cloud environments, covering new and legacy applications and services, and works closely with Service, Operations, Product Management and Security. It reports to the Manager of Global Cloud Operations.

Key responsibilities

• Provide network operations and support for cloud solutions, including private, public and hybrid infrastructure and security.
• Assist with upgrading, installing and configuring cloud solutions, including monitoring, application access and security.
• Configure and support backbone connections over ExpressRoute (Azure) and direct connection and VPN architectures.
• Maintain IP CIDR allocations and modify networks, subnets, VLANs and routes.
• Monitor network events, troubleshoot issues and resolve outages and customer-impacting problems quickly.
• Contribute to projects, create and update documentation, and investigate incident root causes.
• Apply network updates and patches, plan network layouts, and act as a technical mentor.
• Escalate urgent support requests to vendors and telcos, and provide on-call support during EMEA business hours.

Required profile

• Degree in computer science or another engineering or technical discipline preferred, or equivalent (5-7 years of additional relevant experience may substitute for education).
• Experience supporting and managing networks in an enterprise cloud environment.
• Hands-on experience with Palo Alto Networks (required), Cisco and Juniper devices, and Microsoft Azure networking.
• Experience with highly available, business-critical infrastructure and ticket handling.
• Clear communicator able to explain technical terms to business and customer stakeholders.
• ITIL knowledge of Incident, Problem, Change and similar processes.

Required skills

• Palo Alto Networks firewalls and certification (mandatory); Azure ExpressRoute; Citrix NetScaler.
• Routing and switching: OSPF, EIGRP, BGP, MPLS, SD-WAN, IPsec, SSL VPNs, VLANs, STP.
• Network performance analysis with tools such as Wireshark, tcpdump, iperf or SolarWinds.
• Network security: ACLs, DDoS mitigation, RADIUS, TACACS+, PKI, SSL/TLS.
• Technical documentation, including diagrams in Visio or Lucidchart.