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Night Reception Host & Service Assistant

Ruby Group · Londres

🇬🇧 English

Job description

About the role

We are looking for a Night Reception Host & Service Assistant to be the first point of contact for our guests during the evening and overnight shifts. You will create a welcoming atmosphere, serve drinks and snacks, and ensure smooth operations throughout the night.

Key responsibilities

  • Greet guests, handle check‑in and check‑out, and answer enquiries.
  • Prepare and serve cocktails, drinks and light snacks.
  • Set up and maintain the breakfast buffet and table settings for the next morning.
  • Manage end‑of‑day closing procedures and maintain accurate records.
  • Provide local recommendations and share insider tips with guests.
  • Maintain the cleanliness and security of the property during night shifts.

Required profile

  • Some experience in the hotel or hospitality industry (preferred but not mandatory).
  • Comfortable working night shifts and handling multiple tasks simultaneously.
  • Reliable, empathetic and able to stay calm under pressure.
  • Fluent English with a friendly, humorous attitude.

Required skills

  • Basic knowledge of cocktail and beverage preparation.
  • Understanding of “mise‑en‑place” and service standards.

What we offer

  • Full‑time 35‑hour contract with competitive salary.
  • Mobility allowance, F&B credit and staff rates for travel.
  • Opportunities for training, coaching and career development.
  • Team events and a vibrant, inclusive workplace culture.

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Published 4 months ago

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Ruby Group

Londres