Office Administrator – Accounting Practice

About the role

We are looking for a proactive Office Administrator to support our busy accounting practice in Stevenage. You will act as a key point of contact for partners, managers and clients, ensuring smooth day‑to‑day operations and a high‑quality client experience.

Key responsibilities

• Set up new clients in internal systems and with HMRC.
• Process AML checks and meet compliance requirements.
• Prepare and issue professional correspondence.
• Generate reports from the firm’s accounting software.
• Provide reception cover, welcoming visitors and handling calls.
• Assist clients with payment‑related enquiries.
• Support partners and managers with a variety of administrative tasks.
• Maintain accurate client records and safeguard confidential information.
• Help maintain an efficient office environment.
• Deliver consistently high standards of client service.

Required profile

• Previous administration experience, preferably in accountancy, legal or professional services.
• Strong organisational skills and meticulous attention to detail.
• Confident user of Microsoft Office (Word, Excel, Teams).
• Excellent written and verbal communication.
• Professional, customer‑focused attitude and ability to work under pressure.
• Willingness to learn new systems and processes.
• Trustworthy handling of confidential data.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Teams
• Xero (advantageous but not essential)

What we offer

• 20 days’ annual leave plus bank holidays.
• Workplace pension scheme.
• Employee benefits discount scheme.
• Life assurance and Employee Assistance Programme.
• Opportunity to join a collaborative and progressive team.