Operations Analyst (Water Treatment)

About the role

Veolia's Water Tech team in Manchester/Liverpool is looking for an Operations Technologist (listed as Operations Analyst) to work for the Operations Leader alongside Account Managers and Operations peers. The role covers a defined group of customer accounts, reporting and communicating with customer representatives in line with the commercial agreement. Visa sponsorship is not offered, so applicants must have the right to work in the UK.

Key responsibilities

• EHS and compliance: follow safety requirements, complete Legionella sampling and training every 3 years, run the Legionella positive response process, carry out LCA audits of EVS suppliers, use the QEHS Gensuite system (including RAMS, MOC and concern reports), plan inspections and audits, share documents via SharePoint and drive safe chemical delivery and storage.
• Commercial: understand each customer's commercial agreement, flag scope changes or over-consumption to the Account Manager, help meet profitability and productivity plans, generate quotes for SAP items, identify margin improvements and value-added proposals.
• Service: define and execute the service plan, optimise service activities, communicate technical information to customers, submit Consultant Service Reports (CSRs) and schedule site visits.
• Equipment: calibrate equipment, operate and repair dosing pumps, diagnose control equipment faults, liaise with Chemfeed on software upgrades, install tank level sensors linked to remote monitoring and use the InSight digital platform to generate CSRs, manage trends and alarms and drive digital projects.

Required profile

• Science or engineering degree, preferably Chemistry or Chemical Engineering.
• Solid experience in the UK water treatment industry.
• Experience with cooling towers, closed systems and Legionella.
• Full valid UK driving licence.

What we offer

• 26 days holiday plus bank holidays, with the option to buy or sell days.
• Private healthcare (BUPA) and dental plan.
• Maternity, paternity, adoption and carer support with enhanced pay.
• Pension with 10% employer contribution, share purchase option and salary sacrifice schemes.
• Life insurance, income protection and a lifestyle account with matched spending.