Operations Coordinator

About the role

Perry's Group is seeking a friendly and organised Operations Coordinator to support its office team in Henfield. This part‑time position offers the chance to develop within a growing services business and may evolve into a full‑time role.

Key responsibilities

• Answer incoming calls and handle customer queries.
• Book appointments for plumbers and electricians.
• Manage diaries for the owner and managers.
• Respond to customer emails and send appointment reminders.
• Order stock and materials from suppliers.
• Prepare and email customer quotations when required.
• Perform ad‑hoc administrative tasks as needed.

Required profile

• Confident telephone manner with strong written and verbal communication.
• Excellent organisational and administration abilities.
• Positive, proactive attitude and ability to work under pressure.
• Proven experience in a similar administrative or customer‑service role.
• Team‑player who can prioritise tasks effectively.

Required skills

• Good working knowledge of Microsoft Word.
• Proficiency in Microsoft Excel.
• Experience with Microsoft Outlook.

What we offer

• A varied, fast‑paced role within a friendly, growing organisation.
• Full job training and ongoing support.
• Office hours 9:00 AM – 5:00 PM with a Christmas break.