Outreach Worker – West London

About the role

Corus Consultancy is seeking a proactive Outreach Worker to join its West London Rough Sleeping Service. In this frontline position you will support vulnerable adults who are sleeping rough, helping them access safety, accommodation, health services and sustainable pathways out of homelessness.

Key responsibilities

• Assertive outreach across West London, engaging with people sleeping rough in streets, parks, stations and other locations.
• Complete comprehensive assessments to understand needs, risks, and support options.
• Develop personalised support plans that help clients access accommodation, healthcare, substance‑misuse services, and welfare benefits.
• Work collaboratively with local authorities, outreach partners, health teams and community organisations.
• Manage a caseload, maintain accurate records, and monitor progress.
• Support clients to engage with services that reduce harm and promote long‑term stability.
• Work early mornings, evenings and weekends as part of a rota.

Required profile

• Compassionate, resilient and motivated to support people away from rough sleeping.
• Experience working with vulnerable adults and an understanding of homelessness.
• Confidence in needs assessment, support planning, and case management.
• Strong communication skills and ability to build effective relationships with clients and partners.
• Knowledge of housing options, welfare benefits, and homelessness pathways.
• Good organisational and IT skills.

Required skills

What we offer

• Diverse and inclusive workforce.
• Opportunity to make a real difference in the lives of vulnerable adults.