Partnerships & Client Care Coordinator

About the role

Stride Treglown is creating a new Partnerships & Client Care Coordinator position within its Winning Work team. The role sits at the heart of client relationship management, partnership development, and the delivery of a consistently excellent client experience across the practice.

Key responsibilities

• Produce regular client and opportunity reports and manage monthly LEADS opportunity tracking to enhance pipeline visibility.
• Research clients, business structures, and industry news ahead of meetings, preparing biographies and company profiles.
• Maintain accurate client and relationship data in the Rapport3 CRM system, logging interactions and ensuring follow‑up.
• Prepare client intelligence briefings for meetings and support Key Account Managers with reporting and insight.
• Coordinate milestone celebration events and support the development of Partnership Charters.
• Enable colleagues across the practice to deliver a consistent client experience through structured coordination and insight.

Required profile

• Strong analytical mindset with the ability to turn data into actionable client insights.
• Excellent organisational skills and attention to detail.
• Proactive, collaborative attitude and the ability to work across multiple studios.
• Comfortable handling executive‑level support and high‑visibility client interactions.

Required skills

• Experience using a CRM system (Rapport3 or similar).