People Administrator

About the role

We are looking for a People Administrator to join the People Team supporting the Central Support Office in Lasswade. The role provides administrative support across the employee lifecycle and ensures a great colleague experience.

Key responsibilities

• First‑line support for the People Team ticket desk and shared inboxes, reviewing and resolving queries.
• Escalate complex queries to the appropriate People Team specialist.
• Perform system administration and routine maintenance of People systems.
• Assist the People Business Partner with administrative tasks throughout the employee lifecycle.
• Support recruitment, onboarding, learning and development administration, and coordinate external training.
• Provide ad‑hoc assistance to the Payroll Team with query resolution and system support.
• Monitor and maintain employee compliance documentation.
• Produce reports to aid decision‑making.
• Contribute to People projects and initiatives.

Required profile

• Previous administration experience, preferably within an HR or customer‑focused environment.
• Strong organisational and administrative abilities.
• Excellent customer service and communication skills.
• Ability to adapt to changing priorities in a fast‑paced setting.
• Confidence using HR systems and Microsoft Office.
• Curious mindset with a desire for continuous learning.
• Proactive approach to process improvement.
• Discretion in handling sensitive and confidential information.
• Team player willing to support colleagues across the People Team.
• Strong problem‑solving skills and good judgement on escalation.
• Alignment with company values.

Required skills

• Microsoft Office
• HR systems (e.g., HRIS)

What we offer

• 33 days of annual leave (pro‑rated for part‑time).
• Generous uncapped employee discount: 50% off in Restaurants, 25% off in Garden stores.