Physical Security Manager - Operations

About the role

Clear is looking for a Physical Security Manager to own the operational delivery of physical security across its clients' sites. The role combines security operations, risk management, regulatory compliance and continuous improvement, working with Operations, Legal, Health & Safety, IT and external agencies so that security supports business resilience without compromising the customer experience. The position is hybrid into the London office with international travel.

Key responsibilities

• Own site security procedures and post orders, and run security inspections, audits and assurance activities
• Oversee access control, visitor management and key and asset handling
• Manage enterprise access control and CCTV platforms, including maintenance, testing, upgrades and new site deployments
• Lead responses to security incidents and emergencies, investigate theft and unauthorised access, and liaise with law enforcement where needed
• Carry out physical security risk assessments, monitor geopolitical and emerging threats, and support ISO 27001, SOC 2 and customer security audits
• Manage contracted guarding providers, SLAs/KPIs and supplier performance reviews, and manage security budgets within delegated authority
• Support crisis management, emergency exercises and site resilience testing, and advise customers during onboarding and due diligence visits

Required profile

• 10+ years of progressive experience managing physical security in a mission-critical environment such as data centers, utilities, defence or aviation
• Senior management level and above, ideally supporting hyperscale or enterprise customers
• Experience negotiating supplier/service contracts and building teams in a pan-European environment
• Financially astute, with experience managing opex/capex budgets
• Willing to support major incidents outside standard hours

Required skills

• ASIS CPP or PSP certification required
• Knowledge of access control, CCTV and intrusion detection systems
• Incident investigation, risk assessment and security auditing
• Familiarity with hyperscale or colocation data centers and high-density computing environments
• Project management experience desirable

What we offer

• Competitive salary plus bonus
• Healthcare and pension