Pod Lead - KYC Managed Service

About the role

Capitex, a specialist financial crime compliance firm covering AML, KYC, KYB, sanctions, transaction monitoring and fraud, is recruiting a Pod Lead for a Know Your Assets managed service supporting a global asset manager's alternative investments business. The role is hybrid and hands-on: the Pod Lead owns delivery for a pod of analysts, is accountable for throughput against SLA and the quality of output, and makes calls on escalated cases themselves.

Key responsibilities

• Own day-to-day delivery of the pod, including allocation, prioritisation and SLA performance
• Act as senior point of contact for investment desks and the client's first and second line of defence on due diligence matters
• Take ownership of escalated and sensitive cases, including complex ownership structures and high-risk counterparties
• Review and challenge risk assessments produced by the team and sign off where required
• Produce and present management information on volumes, quality, ageing and risk themes
• Identify capacity, capability and process issues early and resolve or escalate them
• Line manage, coach and develop analysts across all levels in the pod
• Work with the QC function to close out quality trends and training needs

Required profile

• Substantial experience in financial crime due diligence, KYC, KYB or KYA, including complex and enhanced cases
• Proven experience leading a team on a managed service, remediation programme or in-house operations function
• Confident dealing with senior stakeholders, including front office or investment professionals, and able to hold a position under challenge
• Strong grasp of ownership and control structures, source of funds and wealth, sanctions and PEP risk
• Excellent written communication, with the ability to review and improve others' written risk assessments
• Comfortable owning SLA and quality metrics and reporting on them

Desirable

• Experience in asset management, private equity, real estate, infrastructure or private debt
• Prior experience in a professional services managed service environment
• Working knowledge of the Money Laundering Regulations and FCA expectations
• Experience with screening and workflow platforms such as World-Check or LexisNexis

What we offer

• Long-term engagement on a multi-year programme with a global asset manager
• Competitive day rate, confirmed at offer stage
• Leadership exposure across a full pod structure, from junior analysts through to QC
• Direct working relationship with investment desks and client risk functions
• Ongoing pipeline of financial crime work through Capitex on completion