QA Technician - Toys & Games

About the role

A fast-growing privately owned FMCG brand, ranked #3 in its category and aiming to double in size, is recruiting a QA Technician in Newcastle upon Tyne. You will join a collaborative QA and Regulatory team and help ensure products meet the highest quality, safety and compliance standards while supporting the development of new products. The role is full-time and hybrid.

Key responsibilities

• Assess finished products for performance and regulatory compliance
• Produce product instructions and user documentation
• Review packaging artwork for accurate logos, wording and product information
• Work with Product Development on product testing and technical information
• Support Customer Service with product investigations, complaints and defects
• Provide technical support to Marketing so product claims and promotional content are accurate
• Liaise with testing laboratories, environmental agencies and compliance schemes
• Support regulatory projects and create and maintain technical documentation, technical files and risk assessments
• Manage packaging data (weights, dimensions, compliance information) and support regulatory administration
• Coordinate product testing, including with the overseas testing team, and support new product development

Required profile

• At least one year's experience in a Quality Assurance or Product Development role
• Experience supporting product development or product testing (desirable)
• Experience in the toys, food or medical device industries preferred but not essential
• An understanding of scientific or regulatory principles (desirable); a second European language is advantageous but not essential

Required skills

• Excellent attention to detail and a methodical approach
• Strong organisational and administrative skills
• Analytical mindset with good problem-solving abilities
• Excellent communication skills and ability to work across departments