Regional Manager – London

About the role

We are partnering with a leading retail business to find a Regional Manager for a key London region. You will own a multi‑site operation, leading Store Managers to deliver outstanding commercial results while ensuring an exceptional end‑to‑end customer experience.

Key responsibilities

• Drive sales, profitability and overall financial performance across the region.
• Lead, coach and develop a network of Store Managers to achieve exceptional results.
• Ensure every store delivers a seamless customer journey from first interaction through to completion.
• Identify opportunities to improve conversion, average transaction values and overall commercial performance.
• Use data, insight and reporting to make effective business decisions.
• Build leadership capability and succession plans across the region.
• Maintain consistently high operational and service standards.
• Foster a culture of accountability, engagement and continuous improvement.
• Champion customer experience as a core driver of business success.

Required profile

• Proven Regional Manager with a strong track record in multi‑site, assisted‑selling retail environments.
• Demonstrated ability to drive sales growth and improve profitability.
• Strong commercial and financial acumen.
• Experience managing consultative, service‑led customer journeys.
• Outstanding leadership, coaching and people‑development skills.
• Ability to influence, challenge and inspire teams at all levels.
• Passion for delivering exceptional customer experiences and operational excellence.

Required skills

What we offer

• Salary up to £80,000 per year.
• Significant performance‑related bonus.
• Car allowance.
• Excellent benefits package.