Regulation and Accreditation Officer

About the role

The Regulation and Accreditation Officer will support regulatory, quality assurance and accreditation activities for a leading professional body representing psychotherapists and counsellors in the UK. Working closely with the Regulation and Quality Assurance Manager, the role ensures high professional standards and protects the public.

Key responsibilities

• Support audits, quality reviews and accreditation processes.
• Ensure regulatory frameworks are applied consistently and proportionately.
• Manage complex information and maintain accurate records.
• Draft clear reports and supporting documentation.
• Contribute to continuous improvement of regulatory processes.
• Liaise with a wide range of stakeholders, including colleagues, committees, volunteers and subject‑matter experts.

Required profile

• Experience in a regulatory, quality assurance, accreditation, compliance or procedural environment.
• Strong organisational skills and attention to detail.
• Ability to manage competing priorities effectively.
• Confidence working independently within established frameworks.
• Excellent written communication with the ability to produce clear, accurate documentation.
• Good judgement and awareness of when to escalate issues.
• Strong relationship‑building skills and a collaborative approach.
• Commitment to mental health, wellbeing, equity, diversity and inclusion.

Required skills

What we offer

• 25 days annual leave plus bank holidays.
• Additional leave during December office closure.
• Generous pension scheme with 8% employer contribution.
• Occupational sick pay and enhanced maternity leave.
• Flexible and hybrid working arrangements.