Retail Assistant - Samsung Experience Store (Part Time)

About the role

A part-time Retail Assistant is needed at the Samsung Experience Store in Stratford. You will help deliver the goals of PRS and Samsung by embodying the brand's ethos and giving inspirational customer service, enriching customers' connected lives through product introductions and unrivalled interactions.

Key responsibilities

• Assist customers in understanding and using the full potential of Samsung products
• Deliver friendly, lasting customer service
• Showcase Samsung products and services and help customers find the right fit
• Provide basic device repairs, resolving common issues promptly
• Maintain a welcoming, organised store environment
• Ensure compliance with health and safety regulations
• Stay up to date on the latest Samsung products and technologies

Required profile

• Passion for people and excellent interpersonal skills
• Commercially minded, combining a love of technology with a results-driven approach
• Adaptable and able to thrive in a fast-paced environment
• Genuine interest in technology and continuous learning

What we offer

• Pay of £14.80 per hour with 20% bonus potential
• Samsung employee discount portal and birthday holiday
• Perks and rewards with discounts across multiple retailers
• Well-being tools and platform, plus seeded devices including flagship models
• Learning and development support covering induction, FCA, product and customer journey training