Retail Sales Advisor - Solihull

About the role

Sky is hiring a Retail Sales Advisor for its store at Touchwood shopping centre in Solihull. The role sits at the heart of the customer experience, turning conversations into sales of entertainment products and services. It is a full-time position of 40 hours per week, working five days out of seven, including weekends and varied daily hours.

Key responsibilities

• Connect with customers and turn their interest into sales through confident, friendly conversation.
• Showcase Sky's products with engaging demonstrations.
• Ask the right questions and tailor Sky packages to each customer.
• Build a positive, inclusive team environment that supports everyone in reaching targets.

Required profile

• A natural people person who approaches customers with confidence and a friendly attitude.
• Goal focused, enjoying hitting targets and celebrating progress.
• Good listener who understands customer needs quickly.
• Genuine interest in entertainment and technology; full training and coaching is provided.
• Proactive, self-driven and enthusiastic.

What we offer

• Basic salary of £28,177 plus a competitive commission scheme.
• Sky TV provided and exclusive discounts on Sky products.
• A secure pension plan and an excellent healthcare option.
• Access to savings from everyday retailers and on-the-job training.